The Tile Barn

Small business telephone systems choices

PBX (Private Branch Exchange)

Private Branch eXchange, or PBX systems have capacity to route calls inside an organization among employees as well as to outside lines. This makes it very preferable for small businesses.

VOIP (Voice over Internet Protocol)

VOIP is becoming favorable these days, especially among the businesses that have business links spread far apart. It’s a good choice for businesses who make long distance calls as VOIP removes long distance charges as calls are routed over high speed internet instead of copper wires. One trouble with VOIP maybe that, when internet goes down, so does your network.

Hybrid PBX Systems

Hybrid PBX systems uses both, the company’s copper wires as well as the VOIP, which ever is cheaper and available. The greatest advantage of Hybrid systems are that if for any reason any one of the system is down, you can switch to other system easily.

Virtual PBX

Virtual PBX can be an effective solution for small, single offices, which do not make or receive to many calls. It essentially combines an auto-attendant PBX system with VOIP telephone lines. Virtual PBX providers will charge per minute for the VOIP connection. This makes this system way expensive than any other system that is available.

Cost maybe important, but don’t be shy to ask the vendors to include price of installation, customizing an o800 number, technical support and training into the purchase. These 0800 numbers can be complicated to set up, and it’s better to let experts do it for you.

For more information on other non geographical numbers such as 0845 numbers and 0844 numbers please contact 08 Direct.